Are your fragrances authentic?
Yes. All fragrances sold by Fragrance Online Co. are 100% authentic and sourced from trusted distributors and suppliers. We never sell counterfeit or imitation products.
Why are your prices lower than retail?
We work directly with trusted distributors and keep our overhead low, allowing us to offer authentic fragrances at competitive prices.
Will the fragrance last all day?
Fragrance longevity depends on the specific scent, its concentration (EDT, EDP, Parfum), your skin chemistry, and environmental factors. While some fragrances may last 4–6 hours, many Eau de Parfums and Parfums can last 8–12+ hours. For the best performance, apply fragrance to moisturized skin and pulse points such as the wrists, neck, and behind the ears. You can also reapply throughout the day if desired. Product pages often include longevity information to help you choose the right fragrance for your needs.
I'm new to fragrances. Where should I start?
Travel sprays are a great starting point. They let you explore different scents before committing to a full-size bottle.
Are your travel sprays authentic?
Yes. Our travel sprays are hand-decanted from 100% authentic, full-size fragrance bottles.
How long does shipping take?
Shipping times vary depending on your location:
GTA Same-Day Shipping: Orders before 11:00 AM
Ontario & Quebec: Typically 1–2 business days.
Western Canada (BC, Alberta, Saskatchewan, Manitoba): Usually 1-4 business days.
Atlantic Canada (New Brunswick, Nova Scotia, PEI, Newfoundland): Usually 1-4 business days.
Northern Regions & Remote Areas: Around 5-7 business days
How do I track my order?
Yes. Once your order ships, you will receive a tracking number via email so you can monitor your delivery in real time.
What if my order arrives damaged?
If your order arrives damaged or incorrect, please contact our customer support team within 48 hours of delivery and we will assist you with a replacement or solution.
Do you accept returns?
Due to the nature of fragrance products, opened items cannot be returned. However, if your product arrives damaged or incorrect, please contact us and we will make it right. For more Information please refer our return policy.