Are your fragrances authentic?
Yes. All fragrances sold by Fragrance Online Co. are 100% authentic and sourced from trusted distributors and suppliers. We never sell counterfeit or imitation products.
How long does shipping take?
Shipping times vary depending on your location:
GTA Same-Day Shipping: Orders before 11:00 AM
Ontario & Quebec: Typically 1–2 business days.
Western Canada (BC, Alberta, Saskatchewan, Manitoba): Usually 1-4 business days.
Atlantic Canada (New Brunswick, Nova Scotia, PEI, Newfoundland): Usually 1-4 business days.
Northern Regions & Remote Areas: Around 5-7 business days
Can I track my order?
Yes. Once your order ships, you will receive a tracking number via email so you can monitor your delivery in real time.
What if my order arrives damaged?
If your order arrives damaged or incorrect, please contact our customer support team within 48 hours of delivery and we will assist you with a replacement or solution.
Do you accept returns?
Due to the nature of fragrance products, opened items cannot be returned. However, if your product arrives damaged or incorrect, please contact us and we will make it right. For more Information please refer our return policy.